Frequently Asked Questions
Q=How do I pay for merchandise that I have ordered?
You may pay in our secure checkout area via Visa or MasterCard, OR you may pay
directly through PayPal with Visa, MasterCard, Discover, American Express, or funds
from your PayPal account.
Q=Why should I feel safe and secure entering my credit card information on
Movie Posters Etc.?
Movie Posters Etc. is certified as PCI Compliant by Merchant-Info. We
have taken the extra step to ensure that all of our customer data is protected. Any
sites that accept major credit cards are encouraged to be tested for PCI Compliance,
which is the credit card industry standard for online security against credit card fraud.
Movie Posters Etc. is proud to be PCI Compliant.
Q=Where are you located?
We are currently an online only store, and do not have a physical location.
Q=Do I have to pay sales tax on my purchase?
Only if your order is being shipped to a destination in Ohio. Sales tax will only be
charged on the product price, not the shipping charge.
Q=After I place an order, when will the items that I ordered be shipped?
All orders will usually ship within 2-3 business days from the day the order was placed.
We encourage you to contact us at any time regarding your order if you have not
received an email providing tracking information within 4 business days.
(HOLIDAY SEASON SHIPPING) We try to ship within 1-2 business days following your
order during the holiday season, meaning that you should make sure to place your order
4-5 days business days prior to December 25th, so that you will receive your order by
Q=When checking out, why aren’t my shipping options coming up?
Our checkout connects directly with the package carriers’ website when offering shipping
options, so it may be that the carrier website is having technical difficulties. If the problem
persists, you may wish to try to submit your order using a different browser.
Q=Why was my credit card charged an extra dollar in a separate transaction?
The charge is actually an authorization charge between the credit card processing
company and your credit card’s bank. This charge only occurs in rare instances.
The charge is merely made to verify that your card is valid. The charge will only
show as a pending charge and will be removed after several business days.
Q=What does your site mean by a "Single Poster" order?
A "Single Poster" order is an order of only one poster. Current Single Poster orders can be shipped for a price ranging between $3.60 and $4.55. One poster can be shipped more cheaply than an order that includes more than one poster due to the increase in package weight when additional posters are added.
Q=Which shipping method do you generally use and what are the shipping costs.
We currently ship only through USPS. We have ceased shipping with UPS and FedEx due to their use of Dimensional Shipping Weight, which can inflate prices heavily.
Shipping costs for a single poster ordered are as low as $3.60 and range up to $4.55 for USPS First Class shipping, though other more expensive services are always available. (Please note that 11" X 17" posters, folded one-sheets and LP poster flats are shipped flat for better protection via either USPS Priority Shipping or USPS Express Mail. Due to this, the cost of shipping 11" X 17" posters, folded one-sheets, or LP poster flats is more expensive, and will vary depending upon the poster’s destination.)
The shipping costs for action figures and puzzles vary due to differing package weights and varying destinations. Our shipping calculator will determine the cost of shipping via each method for you depending on your package’s weight and your region.
Q=Are your theatrical movie posters always double-sided?
No. Some films only release one-sided theatrical posters for promotion. These single-sided theatrical posters should always be listed in the item’s description as being single-sided or one-sided. If a theatrical item does not specify that it is single-sided, then it is most likely a double-sided poster.
Q=Do you ship your posters rolled in tubes?
Yes. We will always ship our posters rolled and in a durable shipping tube with the following exception: Posters that are 11" X 17" or LP poster flats will be shipped flat due to their being of a thicker stock and being more difficult or impossible to roll safely.
· Q=What do NM, VG, Good, Fair and Poor mean?
NM, VG, Good, Fair, and Poor are the conditions of products. (Please note that in the case of action figures, the Condition Ratings refer to the packaging of the action figure, not the action figure itself, which should be in untouched excellent condition, unless otherwise noted.)
NM=Near Mint (This is the top condition we will list a product as being in. We will list any product that appears to be in perfect or close to perfect condition as being Near Mint. It usually means that if the product does have a flaw, it is one that is hardly noticeable, or that does not affect the display of the item in any major way.)
VG=Very Good (This is the next best level of condition. A product listed in Very Good condition should include a description of any flaws it possesses in the product description.)
Good (This is the third best level of condition for a product. A product that is in Good condition will be very presentable. Any damage to a product listed in Good condition will be described in the product description.)
Fair (This is the second worst level of condition for a product. A product in Fair condition should have its flaws described in the product description.)
Poor (This is the worst level of condition for a product. A product in this condition is one that has severe damage that will be described in the product description.)
Q=How do manufacturers generally package their action figures?
Manufacturers have packaged their action figures in different ways throughout
the years. Below is a list of different ways in which action figures are often
packaged. Hopefully, this terminology will allow you to better understand our descriptions of action figure packaging for products listed on this site.
Window Box packaging Window box packages consist of a sturdy, but somewhat
thin cardboard box that allows for easy stacking. The box has colorful artwork
to draw one’s attention. The front of the box will have an area of the cardboard
that is cut out and a thin piece of soft plastic then fills the cutout area. This ensures
easy visibility of the action figure inside of the box.
Carded Bubble packaging Action figures are commonly packaged in a Carded
Bubble type of packaging. This type of packaging consists of a sturdy piece of thin
cardboard backing known as a "Card." The card is decorated with colorful artwork
to draw consumer attention. The action figure is then placed on the card and a
bubble made of clear plastic is then laid over the top of the action figure and glued
to the card or attached in some other fashion. The figure is then clearl visible to
consumers. Often the bubble will have several small, fitted compartments
to hold the figure and its various accessories in place.
PVC packaging A more recent type of packaging that is common as of the 2000s is
PVC packaging. With this type of packaging, the cardboard card is replaced by a
clear PVC plastic backing. The front of the package is a different piece of PVC
plastic that is molded to include a bubble that will house the action figure and all of
its accessories. Any colorful artwork designed to help draw attention to the package
will be printed on a thin piece of paper that is placed between these two pieces of
PVC, or will be affixed in sticker form to the front piece of PVC.
Tube packaging Another recent type of PVC packaging that is being used is a tube-
shaped piece of PVC plastic that will surround the action figure. The tube may be
cylindrical in shape, or more oval in shape. Artwork on the package are often in
sticker form that is affixed to the outside of the PVC tube.
Q=Do you ship to Europe and South America?
Currently, we do ship to Europe and South America. However, due to recent
problems with shipments to Italy, we regrettably will no longer be shipping to Italy.
Also, we are no longer shipping to Argentina.
Q=If I have posters to sell, would you be interested in buying them?
We are often interested in buying large quantities of posters (at least 10 or more) for
any new or upcoming films. Please send us an email at firstname.lastname@example.org
with any offers. Include the names of the posters in the lot you wish to sell, and the
price you are requesting. We will be happy to hear from you.
Q=If I have question that I do not see answered here, may I contact you via email?
Yes, please do. Our email address is email@example.com.