All orders ship from Cleveland, Ohio, USA.
For all orders being shipped to a destination within the United States, we utilize USPS and UPS as our shippers. (Please note that due to heavily increasing and unpredictable Residential Surcharges and Dimensional Shipping Weights, we are currently NOT shipping using FedEx.)
Shipping price is determined by USPS based upon the calculated weight of your order. When you are in our checkout, all of the USPS shipping options available to you will appear once your zip code has been entered (we appreciate your patience, for there can sometimes be a slight delay retrieving the shipping options). Once your shipping options come up, choose whichever shipping method you prefer. Below is information that will allow you to better determine how quickly your package will arrive using the various shipping methods that we offer.
PLEASE NOTE: Allow 1-2 business days for processing before your order ships, although on some occasions we may be able to ship out your order on the same day that you placed it.
USPS Methods:
USPS Priority Mail shipping is available for all packages within the U.S. Priority Mail will generally take 2-3 mailing days for delivery once the package has shipped (though during the holiday season, Priority Mail can take up to 5-6 days at times). USPS now insures all packages up to a $50.00 value when using Priority Mail. Priority Mail prices will vary depending upon weight and destination, and will always include a tracking number.
USPS Priority Mail Express (formerly USPS Express Mail) shipping is available for all packages when you need them in a hurry. USPS Priority Mail Express takes 1-2 mailing days (usually 1 day) once the package is shipped. We try to ship out USPS Priority Mail Express packages within one day of the order when possible. USPS Express Mail is insured by USPS for damage to the contents of the package and offers a time guarantee for delivery. Priority Mail Express prices will vary dependent upon weight and destination.
UPS Ground: We are now shipping using UPS Ground as well. UPS Ground costs will be calculated at checkout directly by UPS and are based upon the package weight, dimensions, and destination. UPS Ground usually takes between 2-4 business days for delivery once shipped.
INTERNATIONAL SHIPPING: Countries outside the U.S.A. that we are currently shipping to include Canada, United Kingdom, Australia, and New Zealand. We use USPS International Mail services.
