_____________________Frequently Asked Questions
Q=How do I pay for merchandise that I have ordered?
You may pay in our secure checkout via Visa, MasterCard, Discover or American
Express OR you may pay directly through PayPal with your PayPal account or by credit
card. You do NOT need a PayPal account to pay by credit card through PayPal.
Q=Why should I feel safe and secure entering my credit card information on
Movie Posters Etc.?
Movie Posters Etc. is certified as PCI Compliant by Merchant-Info. We
have taken the extra step to ensure that all of our customer data is protected. Any
sites that accept major credit cards are encouraged to be tested for PCI Compliance,
which is the credit card industry standard for online security against credit card fraud.
Movie Posters Etc. is proud to be PCI Compliant.
Q=Where are you located?
We are currently an online only store, and do not have a physical location.
Q=Do I have to pay sales tax on my purchase?
Only if your order is being shipped to a destination in Ohio. Sales tax will be charged on
the product price, and the shipping tax will be incorporated automatically into
your shipping cost.
Q=After I place an order, when will the items that I ordered be shipped?
All orders will usually ship within 1-2 business days from the day the order was placed.
We encourage you to contact us at any time regarding your order if you have not
received an email providing tracking information within 4 business days.
(HOLIDAY SEASON SHIPPING) We try to ship within 1-2 business days following your
order during the holiday season, meaning that you should make sure to place your order
5-6 days business days prior to December 25th, so that you will receive your order by
December 24th.
Q=When checking out, why aren’t my shipping options coming up?
One solution that we have found to work when shipping options do not come up is to
enter your zip code, then click outside the zip code box. In most cases this will cause
the system to generate the shipping options for you. If this does not work, it could be
an issue with the USPS website to which our checkout connects directly. If the
problem persists, you may also wish to try to submit your order using a different
browser.
Q=Why was my credit card charged an extra dollar in a separate transaction?
The charge is actually an authorization charge between the credit card processing
company and your credit card’s bank. This charge only occurs in rare instances.
The charge is merely made to verify that your card is valid. The charge will only
show as a pending charge and will be removed after several business days.
Q=What does your site mean by a "Single Poster" order?
A "Single Poster" order is an order of only one poster. Current Single Poster orders can be shipped for a price ranging between $5.00 amd $6.50.
Q=Which shipping method do you generally use and what are the shipping costs.
We currently ship only through USPS.
Shipping costs for a single poster ordered are as low as $5.40 for USPS First Class shipping, though other more expensive services are always available.
The shipping costs for action figures and puzzles vary due to differing package weights and varying destinations. Our shipping calculator will determine the cost of shipping via each method for you depending on your package’s weight and your region.
Q=Are your theatrical movie posters always double-sided?
No. Some films only release one-sided theatrical posters for promotion. These single-sided theatrical posters should always be listed in the item’s description as being single-sided or one-sided. If a theatrical item does not specify that it is single-sided, then it is most likely a double-sided poster.
Q=Do you ship your posters rolled in tubes?
Yes. We will always ship our posters rolled and in a durable shipping tube with the following exception: Posters that are 11" X 17" or LP poster flats will be shipped flat due to their being of a thicker stock and being more difficult or impossible to roll safely.
· Q=What do NM, VG, Good, Fair and Poor mean?
NM, VG, Good, Fair, and Poor are the conditions of products. (Please note that in the case of action figures, the Condition Ratings refer to the packaging of the action figure, not the action figure itself, which should be in untouched excellent condition, unless otherwise noted.)
NM=Near Mint (This is the top condition we will list a product as being in. We will list any product that appears to be in perfect or close to perfect condition as being Near Mint. It usually means that if the product does have a flaw, it is one that is hardly noticeable, or that does not affect the display of the item in any major way.)
VG=Very Good (This is the next best level of condition. A product listed in Very Good condition should include a description of any flaws it possesses in the product description.)
Good
(This is the third best level of condition for a product. A product that is in Good condition will be very presentable. Any damage to a product listed in Good condition will be described in the product description.)
Fair (This is the second worst level of condition for a product. A product in Fair condition should have its flaws described in the product description.)
Poor (This is the worst level of condition for a product. A product in this condition is one that has severe damage that will be described in the product description.)
Q=Do you ship to Europe and South America?
Currently, we are only shipping to the U.S. and Canada.
Q=If I have posters to sell, would you be interested in buying them?
We are often interested in buying large quantities of posters (at least 10 or more) for
any new or upcoming films. Please send us an email us here.
with any offers. Include the names of the posters in the lot you wish to sell, and the
price you are requesting. We will be happy to hear from you.
