Q=How do I pay for merchandise that I have ordered?

customer_service@moviepostersetc.com

or call us at 216-200-1743. You may also want to try adding our email address to your list of safe senders in your email provider’s account.

 Q=Why should I feel safe and secure entering my credit card information on
 Movie Posters Etc.?

 Movie Posters Etc. is certified as PCI Compliant by Merchant-Info. We
 have taken the extra step to ensure that all of our customer data is protected. Any
 sites that accept major credit cards are encouraged to be tested for PCI Compliance,
 which is the credit card industry standard for online security against credit card fraud.
 Movie Posters Etc. is proud to be PCI Compliant.

       Q=Where are you located?
 
 We are currently an online only store, and do not have a physical location.

 Q=Do I have to pay sales tax on my purchase?

 Only if your order is being shipped to a destination in Ohio. Sales tax will be charged on
 the product price, and the shipping tax will be incorporated automatically into
 your shipping cost.

 Q=After I place an order, when will the items that I ordered be shipped?

 All orders will usually ship within 1-2 business days from the day the order was placed. 
 We encourage you to contact us at any time regarding your order if you have not
 received an email providing tracking information within 4 business days.
 (HOLIDAY SEASON SHIPPING) We try to ship within 1-2 business days following your
 order during the holiday season, meaning that you should make sure to place your order
 5-6 days business days prior to December 25th, so that you will receive your order by
 December 24th.
         
 Q=When checking out, why aren’t my shipping options coming up?

 One solution that we have found to work when shipping options do not come up is to
 enter your zip code, then click outside the zip code box. In most cases this will cause
 the system to generate the shipping options for you. If this does not work, it could be
 an issue with the USPS website to which our checkout connects directly. If the 
 problem persists, you may also wish to try to submit your order using a different
 browser.

 Q=Why was my credit card charged an extra dollar in a separate transaction?

 The charge is actually an authorization charge between the credit card processing 
 company and your credit card’s bank. This charge only occurs in rare instances.
 The charge is merely made to verify that your card is valid. The charge will only
 show as a pending charge and will be removed after several business days.

Yes. We will always ship our posters rolled and in a durable shipping tube with the following exception: Posters that are 11" X 17" or LP poster flats will be shipped flat due to their being of a thicker stock and being more difficult or impossible to roll safely.